» I had to pick myself up and get on with it, do it all over again, only even better this time.
» There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
» There's a lot more business out there in small town America than I ever dreamed of.
» We let folks know we're interested in them and that they're vital to us. cause they are.
» High expectations are the key to everything.
» Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
» I have always been driven to buck the system, to innovate, to take things beyond where they've been.
» Capital isn't scarce; vision is.
» There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.